DLS - Grand Rapids is a family-owned, full-service logistics business established in June 2008 and headquartered in Grand Rapids, Michigan. In December of 2012, the company entered into a direct business partnership with RR Donnelley DLS Worldwide, a Fortune 500 Company. The new relationship we formed with DLS Worldwide has allowed us to procure competitive pricing and elevate our service levels with the use of their technology. Our partnership is as strong as it has ever been and is a large part of our success.
What differentiates us from other logistics companies? We believe it is made up of three fundamental business attributes.
- Integrity - We do what is best for the customer in all aspects, as if each shipment, each BOL, claim, and/or dispute was our very own company shipments being managed, and overseen from start to finish. Lead by integrity example mantra daily is our purpose as preferred freight logistics TOP 100 provider. We are recognized annually in our vast industry, and multiple business sectors.
- Professional Respect - Every customer, be it large-, or small, is treated with the utmost respect. DLS Worldwide Grand Rapids prides ourselves in earning our customers respect-, and gains this mutual business discipline as a Best Practice/ Core Mission Value: Respect Given, and Earned in Return ...
- Quality - The customer service we provide to our customers and vendors is second to none. DLS Worldwide Grand Rapids daily alignment of Standards of Excellence throughout supply chain process end-to-end. Top notch quality benchmarks are in place with our SOP's, which we stand by, to deliver cost- effective results.